To successfully participate in a hybrid or online course or degree program, you will need access to certain technology, including reliable Internet access and a properly configured computer.
This section contains information about the technical requirements for online learning as well as links to support resources at UL Lafayette.
You will need Microsoft Office applications to complete assignments. Follow the directions at this site to add it to your computer.
We do not recommend mobile devices like iPads and Chromebooks for coursework since many of the applications used in your online courses require more processing power than those devices currently offer. Also, these would not be acceptable for a proctored exam.
Google Chrome and Mozilla Firefox are recommended and provide the best, most consistent experience in using the University's online learning management system, Moodle.
Your internet download & upload speed should be 2 Mbps or higher. You can test your speed using this free site.
Recommendations for PC users is Windows Vista or better, Mac users MacOSx 10.5 or better. To check PC users should type "about your PC" in their computer's search bar, and Mac users should click on the apple icon and choose "About this Mac." RAM should be 1GB or higher and can be found at the same location.
PC users with the Windows10S operating system may need to switch out of "S-mode" to use online proctoring services. Note: This is a permanent switch; you cannot re-enable S-mode.
Proctored tests and coursework will require that your webcam, microphone, and speakers are in working order. Test them here.
Adobe Reader will help you open PDF files in your course. Fill in the three drop downs on the left-hand side of this page and then download.
Download the UL Lafayette mobile app to stay up to date on pertinent University information and your coursework while on the go.
You'll access your online courses through the Learning Management System (LMS) Moodle.
Log in through ULink to find your courses in your Dashboard or under “My courses” in the top navigation.
If you don’t see your course by the first day of courses, contact your instructor. It’s possible the course exists and simply hasn’t been made visible. If you still can’t find your course, contact the IT Service Desk for help.
This video playlist demonstrates how to find and navigate within your Moodle courses.
Your instructors will let you know in your syllabi if you’ll be using Examity for online exam proctoring. Please note that proctored exam fees vary depending on the level of authentication and proctoring options your instructor chooses. Set up time usually takes about 10 minutes and is not included in the hourly charges.
Examity hourly fees: $4-$15
Late Reservations*(less than 24 hours): additional $5/hour
Cancellation or Time Changes: $5 per occurrence
*Late reservations are subject to availability.
Learn more about system requirements and account setup through the Examity student resource guide.
Your instructors will let you know in your syllabi if you’ll be using ProctorU for online exam proctoring. Please note that proctored exam fees vary depending on the level of authentication and proctoring options your instructor chooses. Set up time usually takes about 10 minutes and is not included in the hourly charges.
Per Exam: $15-$30
Late Reservations*: 24 to 72 hours before desired appointment is an additional $5/hour; less than 24 hours before desired appointment, including "Take It Now" on-demand scheduling, is an additional $8.75/hour.
Cancellation or Time Changes: (less than 2 hours) no refund
*Late reservations and Take It Now are subject to availability.
Learn more about system requirements and account setup through the ProctorU Student Resource Guide.
Some of your instructors may require you submit assignments through TurnItIn to help filter for instances of plagiarism.
You’ll access the TurnItIn portal through Moodle, so the experience will be similar to submitting any other assignment.
Learn more about submitting a paper through TurnItIn, reviewing instructor feedback, and more through our online resource center.
VoiceThread is an interactive tool that allows you to post comments and responses asynchronously to class discussions.
VoiceThread supports video, audio, image, and text formats, so pay special attention to your assignment instructions to understand your instructor's expectations.
Learn about leaving comments, submitting different types of assignments in VoiceThread, creating VoiceThread assignments on mobile and more through our online resource center.
Zoom is a web conference tool that instructors may use to hold real-time meetings and classes.
You can access Zoom from your web browser, desktop application, or mobile app.
Joining a Zoom Meeting (from a hyperlink)
https://zoom.us/test - test your equipment live
Learn more by visiting the Zoom FAQ, which has several short tutorial videos and instructional articles for using Zoom. Zoom also provides several accessibility features available for students.
The University of Louisiana at Lafayette supports the provisions of Quality Matters’ Standard 8: Accessibility (as described in the Quality Matters Rubric Workbook for Higher Education.)
The University’s learning management system is Moodle. Moodle complies with all major international standards of accessibility.
The Office of Disability Services (ODS) provides qualified students with disabilities with equal access and reasonable accommodations appropriate to their disability. Contact ODS located in the Conference Center, Room 126, at 482-5252 or ods@louisiana.edu. You can also visit the ODS website for information on ODS services, eligibility requirements, policies and procedures.
Students who require additional accommodations must first register with ODS. See the policy here.
Along with Moodle, instructors use a number of tools to facilitate and enhance online learning. Find the accessibility and privacy policies for each tool, platform, or service below.