Transportation Services reserves the right to make adjustments and/or changes to the suggested routing and pick-up and drop-off locations for the event.
Once Transportation Services receives your request we will:
- Ask any needed questions regarding itinerary and pickup locations
- Provide a quote with the estimated cost of the event
- Ask that the itinerary be finalized within 24 hours of the event with no changes or modifications.
If, at any time, the itinerary changes, Transportation Services should be immediately notified of the change.
The bus will arrive at the designated pick-up location by the requested pickup time. It may not arrive until the time indicated on the itinerary. It is understood that those requesting service are not to contact dispatch to request the bus arrive any earlier than indicated on the approved itinerary. The bus may be available but there is no guarantee by Transportation Services that this may occur.
The bus is considered late if it arrives more than 15 minutes past the pick-up time(s) as indicated on the itinerary. If significant delays are encountered, either picking up from either pick-up points, the final bill will be adjusted.