8 Tips to Ensure You're Using Good Netiquette
Strong communication is one of the most important skills you’ll build as an online student. But when so much of that communication happens through email, discussion boards, or video chat, it’s easy for tone and intent to get lost in translation.
That’s where netiquette, “internet etiquette,” comes in. Practicing good netiquette helps you communicate clearly, respectfully, and professionally online. Whether you’re introducing yourself in a discussion forum or sending an email to your instructor, these tips can help you make a positive impression.
1. Be Cautious with Sarcasm
Without facial expressions or vocal cues, humor and sarcasm can easily be misunderstood. Before you hit send, reread your message to make sure it says what you mean. When in doubt, aim for clarity and kindness.
2. Write Professionally
Yes, it may just be a forum post, but if it’s filled with typos and poor grammar, it may reflect poorly on you as a student and future professional. Use proper grammar, punctuation, and spelling to show respect for your classmates and instructors. Skip the text-style abbreviations and emoji shorthand to avoid confusion.
3. Consider Your Email Address
From the address to the signature line, your emails should reflect a high level of professionalism. The email address you use should be free of nicknames, slang, or strange spellings. Consider separate addresses for personal and professional use.
4. Stay on Topic
Discussion boards are great for sharing ideas and learning from others, but they’re not the place for personal updates or off-topic chat. Keep your posts focused on the course material and move personal questions to private messages or email.
5. Avoid ALL CAPS
In online communication, ALL CAPS is considered yelling. This is not a way to emphasize what you are saying. It is rude and can be considered offensive. If you need to emphasize something, use italics or bold typeface instead of all caps.
6. Return Messages Promptly
Instructors and classmates appreciate timely communication. Even if you can't send a full reply, at least acknowledge that you received the message. People often wonder if their messages went through, so when you send an acknowledgment, they'll have peace of mind that it was, in fact, received.
7. Protect the Privacy of Others
Never share someone else’s comments, photos, or personal details without permission. Remember, once something is online, it’s not fully private. Respecting boundaries builds trust and professionalism.
8. Lead with Respect
The golden rule applies online, too: Treat others the way you’d like to be treated. Disagreements happen, but staying respectful and open-minded keeps the conversation productive.
Practicing good netiquette helps you succeed in your classes and prepares you for the professional world beyond graduation.
For more tips for online learners, explore UL Lafayette's Online Learning Blog or connect with us on social media.
