Student Success Manager Training

The Academic Success Center offers Student Success Manager training for advisors, faculty, and staff each fall and spring semester. Please contact us to request a training.

For those interested in completing the New Advisor Training, we will be offering virtual training on the following dates and times:

  • October 20, 2025 @ 10:00 AM
  • October 22, 2025 @ 2:00 PM

The topics to be covered would be:

  1. Logging in to SSM
  2. Accessing student information
  3. Accessing/Creating Advanced Finds
  4. Creating notes/uploading advising forms
  5. Reviewing Alerts/Closing Alerts
  6. Creating Alerts (Faculty)

The training sessions will last approximately an hour. After deciding which session to attend, please email melissa.chavis@louisiana.edu with your preferred date and time. All sessions will be conducted via Teams. A link to the session will be emailed to you once you’ve chosen your session. For additional training resources, please click here.