Tactical Navigation

Get the latest information about UL Lafayette's return-to-campus plan and our continuing response to the COVID-19 pandemic.

You are here

Changes to University Services for COVID-19 Response

This is the University's list of official resources and services that have changed during the University's transition to remote class delivery.

Campus remains open, and all University operations and business functions continue, including:

  • residence halls;
  • dining; and
  • Student Health Services.

All campus events, regardless of size, are suspended.

Resources for Remote Learning

View our list of resources and tips for the transition to remote learning.

Advising, Registration & Withdrawing from Classes

Registration
Registration for the Summer Intersession, Summer, and Fall semesters has also been postponed and will begin April 14.

All students must meet with their academic advisors and have their advising holds lifted prior to registration. View your holds via ULink on the Registration tab, beneath Get Ready to Register, click on Check Holds.

Students may register at any time after the date/time indicated on their registration time ticket.

Students may check their registration time ticket via ULink. Log in to ULink. On the Registration tab, beneath Get Ready to Register, click on Prepare for Registration.

Registration Guide
The Registration Guide for Summer Intersession, Summer, and Fall 2020 is now available. This bi-annual guide is intended to help students navigate many of the processes and requirements for registering for classes and ultimately getting their degrees. It includes helpful content, such as the Academic Calendar, the process for registration, and whom to contact with questions about tuition.

Advising
Advising holds and registration time tickets have been posted to student records. If you advised any students prior to March 18, you will need to lift their advising holds.

Advising for the Summer Intersession, Summer, and Fall semesters has been postponed for two weeks. Advising is scheduled to begin March 30.

Class Schedules
Summer Intersession, Summer, and Fall 2020 class schedules are available online via ULink on the Registration tab, beneath Register for Classes, click on Register for Classes. On the following page, click on Browse Classes.

As always, departments may adjust class schedules following the initial posting, so remember to always refer to the online class schedule for the most up-to-date information.

Withdrawing from Classes
The University is developing a process with each academic college that will enable students to withdraw from a class with a W remotely. The process should be finalized soon.

Currently, the last day to withdraw with a W is still April 8. Updates will be provided if this date should change.

Email questions to our@louisiana.edu.

Tutoring

The Learning Center has transitioned to virtual tutoring and is available to assist students in a variety of courses. TLC's operating hours remain 8 a.m. to 8 p.m. Monday through Thursday and 8 a.m. to noon on Fridays.

Tutoring will be conducted through Zoom, free online meeting software. The online meetings will be accessible via computer, mobile phones, and smart tablets.

Learn more about virtual tutoring.

Bourgeois Hall

Bourgeois Hall has been closed, and all intramural sports and recreation events are currently canceled.

Cajun Card

Find guidelines for using your Cajun Card on the Cajun Card website.

Starting June 15, the Cajun Card Office is open Monday, Wednesday and Friday from 8 a.m. to 12:30 p.m.

Campus Cupboard

Campus Cupboard, UL Lafayette’s food pantry for students, faculty, and staff, is offering pick-up service from 10 a.m. to noon on Tuesdays, Wednesdays, and Thursdays.

To ensure that orders are ready for pick up and to minimize face-to-face interactions, customers should complete this form.

Computer Labs & Internet

Agnes Edwards Hall Computer Lab is the only computer lab open on campus.

Agnes Edwards Hall Computer Lab Hours   

  • 24 hours, 7 days a week

More information is available on the STEP website.

All students are encouraged to practice social distancing when using the computer labs.

Campus Dining

All campus residents may eat in Cypress Lake Dining Hall at no cost. This applies to students who remain in residence halls, Legacy Park, Cajun Village and the Heritage.

Students who do not have a meal plan will be asked to sign in at the cashier’s desk, but they will not be billed for meals. Swipes can be used by those who have them. If a student doesn’t have adequate swipes, they will also be asked to sign in – but will not be charged.

Sodexo will have staff on hand to assist students who may have dietary restrictions.

Non-residential students who have meal plans and wish to continue to utilize campus dining may do so. Dining Services is prepared to support faculty, staff and students during this period. Of course, customers may also use cash, credit and debit cards.

Dining services are carry-out only in Lagniappe Cafe and The Brew. All other locations will remain closed until further notice.

The Brew will be open from 11 a.m. to 2 p.m. Monday-Thursday.

Declining balances for students who have meal plans this semester will roll over to next semester, even if a new academic year begins.

Students who graduate or resign this semester have 90 days to apply for refunds by emailing campusfoodservices@louisiana.edu.

Career Services

The Office of Career Services is continuing to work with students on career preparation and assistance. Read more on the Career Services website.

Counseling & Testing

The UL Lafayette Counseling and Testing Center provides free personal counseling and short-term psychotherapy for students, faculty and staff.

It’s located in the Saucier Wellness Center, O.K. Allen Hall, suite 114.

How can I schedule counseling at the University’s Counseling and Testing Center?

The UL Lafayette Counseling and Testing Center is offering sessions by phone and online. To schedule a session, call (337) 482-6480 during regular business hours.

Center hours are Monday through Thursday from 7:30 a.m. to 5 p.m., and Friday from 7:30 a.m. to 12:30 p.m.

Disability Services

The Office of Disability Services is working with students and faculty to ensure all eligible students receive accommodations.

Learn more on the Disability Services website.

Dupré Library

Edith Garland Dupré Library will be closed until further notice beginning at 5 p.m. on March 23

For students who need computer and internet access to complete remote coursework, Agnes Edwards Hall Computer Lab, 110 Rex St., will remain open 24 hours a day, 7 days a week. Printing services will not be available. Learn more on the STEP website.

Dupré Library will continue to provide services to the University community through online resources and remote consultations with students, faculty, and staff.

Research Services

Electronic Resources: The library’s digital collections are available remotely 24 hours a day, 7 days a week. Search digital collections, including research databases, electronic journals, and full-text e-books. View guides to resources and tutorials.

Reference Assistance: Students and faculty can interact with librarians through the “Ask a Librarian” service. It is accessible from 7:30 a.m. to 9 p.m. Monday through Thursday, and 7:30 a.m. to 4:30 p.m. on Fridays. On weekends, the service is available from 10 a.m. to 4:30 p.m. on Saturdays, and 2-9 p.m. on Sundays. Appointments are also available via email at reference@louisiana.edu. Librarians can set up calls or Zoom meetings.

Departmental Librarians: Faculty members with questions about remote instruction may consult with a subject specialist librarian in their area.

Interlibrary Loan Services (ILL)

ILL is accepting requests for electronic journal articles, book chapters, theses, and dissertations. Materials will arrive in about 24 to 48 hours. ILL is unable to fill requests for physical items during the closure. ILL will not charge overdue fines for materials on loan from other libraries.

Circulation Services

Overdue fines for books and other library materials have been suspended and will not be charged. Please do not return books until Dupré Library resumes normal operations. Library staff will not be monitoring book drops. Email questions about borrowing physical materials, circulation rules, fines and renewals to circulation@louisiana.edu.

Please monitor this page on the library’s website for potential changes to operating hours, events, and policies.

Graduate School

The Graduate School is posting updates on their website for the graduate student community.

Applicants can see the full list of admissions FAQs related to admissions, test scores, and documents.

The Graduate School is also hosting live Q&A sessions on their Instagram account every week.

Hilliard Art Museum

Effective Wednesday, March 18, 2020, the Hilliard Art Museum will be closing to the public until further notice.

This closure effects our main museum building, the A. Hays Town building, as well as all of our gallery spaces and exhibitions. All public programming and K-12 tours and programming are suspended until further notice.

Housing

Students are moving on campus for the summer, and the University is making plans to ensure a safe move-in and campus living experience in the fall.

Read the latest information from University Housing

Dining

Dining services will be available in Cypress Lake Dining Hall and The Brew. All other locations will remain closed until further notice.

The Brew will be open from 9 a.m. until 3 p.m. on Monday, March 23. It will be open from 11 a.m. to 2 p.m. Tuesday through Thursday, and closed on Friday. Starting the week of March 30, The Brew’s hours of operation will be 11 a.m. to 2 p.m. Monday through Thursday.

The dining hall's schedule is as follows:

  • Monday-Friday
    • Breakfast, 8-10 a.m.
    • Lunch, 11 a.m.-2 p.m.
    • Dinner, 5-7 p.m.
  • Saturday and Sunday
    • Brunch, 11 a.m.-2 p.m.
    • Dinner, 5-7 p.m.

Assistance & Housekeeping

As usual, quiet hours will be enforced from 10 p.m. until 10 a.m. daily. Residential Life and Housing staff are on-call and can be reached via the duty phone number posted at the front desk. The front desk will remain staffed.

Housekeeping services will continue and extra cleaning measures will be taken to help prevent the spread of germs.

IT Help

University IT Support personnel will be answering 337-482-4357 and emails to ithelp@louisiana.edu during normal hours for the duration of the remote delivery period. If you are unable to reach a support person, leave a message and we will answer as soon as possible.

You are encouraged to use the Service Desk's online tutorials.

Parking & Transportation

The Office of Transportation Services has suspended bus and shuttle service and is offering free parking for the summer semester.

Students do not need to purchase parking permits and can park in parking towers for free. They may park on campus to use the University's Wi-Fi for remote and online learning.

Read more updates from the Office of Transportation Services. Email questions to parking@louisiana.edu.

Post Office

The Post Office is open from 7:30 a.m. to 2 p.m. from March 23 to March 27. Operating hours for the following weeks will be announced at a later date.

If you are moving off campus and are not returning to on campus housing for Summer or Fall 2020 semesters, please return your key directly to the Post Office.

If you are returning to campus housing, please keep your key in order to maintain your current P.O. Box address.  If you wish to have your mail forwarded to your home address until returning, please call (337) 482-6113 or stop by the Post Office to put an alternative address on file.

Rec Sports

All Rec Sports facilities are closed, including Bourgeois Hall, the intramural fields, and Bourgeois Park.

Rec Sports is offering virtual GroupX classes, ESports intramurals, and virtual events. Learn more about virtual Rec Sports opportunities.

Textbook Rental Returns

The last day The Ragin' Cajuns Store will accept returns for textbook rentals will be Tuesday, May 19. Students needing to return rented textbooks should mail them back using any shipment method to the following address:

The Ragin' Cajuns Store
620 McKinley Street
P.O. Box 43574
Lafayette, LA 70504

Rental returns must also include the following information: 

  • Student's name
  • Student's ULID
  • Phone number
  • ALL items that were rented in a bundle (i.e workbooks, textbooks, access codes, CDs, study guides, all volumes of text, etc.)

Any questions can be emailed to theragincajunsstore@louisiana.edu.

Veterans Services

Veteran’s benefits remain the same as the University delivers coursework remotely. The only changes that will be submitted are withdrawals (official and unofficial). Please send an email to veterans@louisiana.edu if you withdraw from a course.

The Office of Veterans Services has posted updates about GI bills and VA benefits.